The Policy
Parcel Insurance
We won’t ship or deliver orders without parcel insurance coverage. Regular customers, don’t worry about paying again! Just send a copy of your THC Parcel Insurance Coverage (PIC) document we emailed you on your first order. If you can’t find it, we’ll get you a new one.
Insurance Costs and Refunds
Parcel insurance is a flat $750 you pay upfront. It’s fully refunded upon delivery.
If an insured package goes missing or gets damaged, you’ll get the full value of your order (declared value) plus the insurance cost back from us.
For deliveries that arrive safely, you’ll only get the $750 insurance cost refunded.
Protection from Law Enforcement
The insurance document protects you if your package gets snagged by the authorities.
How Refunds Work
Once you pay the $750, we’ll send you your PIC document. Show a copy to the delivery person to get your refund. Let us know beforehand if you prefer cash or a bank transfer upon delivery.
Returns (Weed Delivery Australia)
We strive to keep everything on our website accurate, but mistakes can happen. We don’t guarantee everything is 100% perfect. We reserve the right to fix any errors and update information on the website at any time, without notice.
If It’s Not What You Ordered
If something you ordered isn’t what you expected, you can simply return it for a full refund.
Order Errors
If there’s a mistake with your order confirmation, processing, delivery, or anything else, we reserve the right to fix it and adjust your order accordingly. This includes offering a refund if the order can’t be fulfilled correctly.
We hope this clarifies things!
Best,
Weed Delivery Australia